Pretty much every HR software vendor on the market uses phrases like “intuitive interface” and “easy to use” to market their solution. These phrases have become buzzwords that often give companies a sense of security-though sometimes that is a false sense of security. While every vendor would like to believe that their solution is easy to use, the reality is that some dashboard designs make it downright complicated to figure out how to use the software to get the job done.
When your company begins the research phase of shopping for a HRIS, your HRIS team will likely be sifting through a lot of information regarding the different vendors and suitable solutions for the demands of your company. Side-by-side comparison charts are the easiest to look at and the fastest tool for eliminating solutions from your shortlist. It’s important to remind project team members to also look at the screenshots of the solutions, however.
Visual appeal is no small matter when it comes to selecting a HRIS solution. Seemingly small differences in colors and design can make a huge difference when it comes to employee adoption rates and overall system use. First impressions don’t usually lie when it comes to intuitiveness. If a little more visual appeal can make your employees’ experience better and increase ROI on your new system, it is definitely worth adding to the HRIS selection checklist.
Rely on Your First Instincts
When scouting to find a new software solution, pay attention to your first impression and instincts. If a dashboard looks complicated and seems difficult to use, chances are good that the employees will feel that way, too. When you see one that seems simple and attractive, pay attention to that impression, but make sure that it actually turns out to be as good as it seems.
Rate Visual Appeal
After the HRIS vendor selection has been narrowed down to a shortlist, it may be helpful for project team members to rate solutions based on visual appeal. Different people have different tastes, so reaching a consensus can be more effective than regarding the opinions of only one or two people.
Features should be considered a higher priority than visual appeal, as they can help you automate time-consuming systems. However, visual appeal can help you to select the best solution from top contenders.
Keep It Simple
HRIS dashboards should make it easy for users to complete essential functions. There is generally no need for graphics or large amounts of content on main screens and these may bog down the system if they are present. Look for dashboards with simple, one or two words icons that can be easily clicked through to find the needed functions.
If a HRIS dashboard is visually too “busy,” it may make usage perplexing or even slow down the system. A system can be visually appealing based on colors, fonts, and designs, without flashy images that impair usage.
If the dashboard can be customized to suit your company needs, avoid putting too much content on the main pages when setting them up. Instead, tuck this information into easily accessible folders.
Evaluate Mobile Dashboard
Mobile HRIS is increasing in use and many workers and managers now expect to be able to access and make changes to their information from the comfort of their mobile devices. It is more important now than ever before to check and make sure that the mobile dashboard for an HRIS is attractive and easy to use and that functions can be completed simply once the correct area has been accessed. If mobile accessibility is missing or if the design of the mobile dashboard is not optimal, the HRIS adoption rate may suffer.
Mobile accessibility is only going to become increasingly important and in higher demand as time passes. Thus, it can save time and trouble to ensure that the mobile dashboard is as attractive and user-friendly as the desktop option currently is.
Some vendors offer mobile accessibility with their system, but the dashboard is choppy. Make sure that this is not the case before committing to a system, as a HRIS with a well-designed mobile interface can make it easy for employees and managers to use the system frequently.
Demand a Trial
A dashboard may seem easy to use and smooth on a demo. However, the real test comes when you get an opportunity to try out the merchandise. Sometimes seemingly simple solutions can turn out to be slow and tough to navigate.
If you test run the system before purchasing or signing a contract, you can avoid headaches and get a true feel for how the system works. By checking things out first, you will know what your employees’ experience will look like.
Test for Mistake Risks
Some HRIS dashboards will seem intuitive and features will be accessible, but then it will be easy to make mistakes. Icons may be too close together or look too similar to one another or it may be easy to make errors when employees request time off or submit personal information. Simple pitfalls such as these may not be immediately obvious, but testers should look for these types of dashboard design flaws during the trial period.
Grand Design Will Inspire Grand Adoption
A well designed HRIS dashboard can make all of the difference when it comes to user adoption rates and subsequent effectiveness of the HRIS selection. It is important to remember that the HRIS solution that is chosen can only be effective if the employees and managers actually use it, so the look and feel of the solution should inspire the employees to want to use it. If employees are excited to use the HRIS and have an easy time navigating through the features, the whole process of HRIS implementation is bound to be simpler and your company is more likely to achieve its HRIS goals.
Authored by: Dave Rietsema