Customer service is an essential component of any business. Good customer service creates loyal customers who will return time and again for more purchases. Plus, it’s a good idea to invest in customer service even in times of economic struggle. [...]
Ever since the introduction of smartphones, cell phones at work has been a constant problem. Employees waste time browsing the Internet on their phones, taking personal phone calls, or texting. They’re everywhere and habit-forming. Many people can’t imagine being without [...]
The new year and the new decade are upon us. It’s a good opportunity for a fresh start and not just in employees’ personal lives with New Year’s resolutions. It’s an opportunity to look to the future and see what [...]
Time and attendance tracking has come a long way since the old fashioned punch clock. While the analog method still remains an option, most businesses can benefit from investing in newer technology and updating their methods. If you are looking [...]
It’s highly likely that every employee in your workplace brings a mobile phone to work every day. Mobile phones have become a sort of extension of ourselves, we can ask Siri if we have a question, use the calculator, and [...]
Blockchain was originally created as a way to digitally manage Bitcoin. While this may seem like it has nothing at all to do with HR, the secure and yet transparent ledger may have farther reaching applications than its inventor, Satoshi [...]
In this digital age, the question of whether to monitor employees while they are at work isn’t always cut and dry. While some employers may feel that monitoring is necessary to maintain productivity, employees may feel there is a lack [...]
Time and attendance tracking systems have come a long way since the punch sheets of old. Still, some companies choose to stick with a barely upgraded system that includes manually written time sheets that have to be entered into a [...]
HR software has dramatically changed the landscape of HR management over the past few decades. Change has continued to be a constant as accessibility has moved towards cloud-based and mobile platforms. It is certain that HR management tools will continue [...]
Digital transformation is the process of converting a business’s systems over to a digital format. Digital transformation is quickly changing from a nice option that can give companies a competitive advantage to an out-and-out necessity that makes it possible for [...]
