After investing all the effort to choose a new HRIS software solution, painstakingly customizing the system for optimum performance, and switching processes over to use the new system, many companies believe that the hardest part is over. However, without proper training, even the best HRIS system may be doomed from the start.
The best options for HRIS training may vary between companies. Managers should review the advantages and disadvantages of several different HRIS training methods and carefully consider what options will best fit with the company culture and structure.
Classroom Style Training
Classroom style training allows employees and managers to take a break from their office and really focus on learning about the new system. Taking employees away from daily work distractions can be conducive to faster and more efficient training. It may also help employees feel more comfortable asking questions as they learn from peers’ revelations about the system.
Unfortunately, classroom style HRIS training may not be realistic for very large organizations, or companies in which employees are rarely all in the same place at the same time.
The capability to use a self-training option for teaching employees how to navigate through a new HRIS depends on the materials that are available from the vendor. If the vendor offers an in-depth manual or training guide, employees may be able to self-train using the materials provided. This can save time and expense, and make it easy to train many employees with varying schedules.
However, choosing this option may make it difficult to gauge how well all employees actually understand the system.
Online HRIS Training
Online training is becoming an increasingly popular option for many subjects, including HRIS training. Online training allows employees to log in at their convenience from whatever location is best for them. It also gives the employee hands-on control over using the system, which can be more effective and cost efficient.
However, if employees have very little experience using HRIS systems, the lack of direct supervision and assistance can be detrimental to the training process.
Role Based Training
Role based training aids in paring down the amount of pertinent information to each user’s needs for the system, based on their role within the organization. Employees, managers, and HR professionals all meet for training separately so that they can be trained solely on the functions that are relevant to their role in the company.
This can be quicker and more efficient than gathering all company personnel together, but may still be unrealistic for companies in which personnel is rarely together at one time.
Trickle Down Training
Trickle down training operates with one HR professional going through an extensive training program to learn the new system and then coming back to train the rest of the company. This option can be effective, as the trainer has expert knowledge on the organizational processes and the new system.
One pitfall of this method is that the trainer may forget an important detail that is then absent from the subsequent organizational training of the HRIS, however.
There are many ways to train employees on the use of a new HRIS, but it’s important to make sure that the right system is selected first and foremost. If you would like help from experts selecting a new HRIS, visit our vendor match page and tell us a little more about what you’re looking for.
Authored by: Dave Rietsema