After successfully completing the required motions to get your system up and running by converting your data and configuring the system, you may feel like the hard part is over. On the contrary, the real challenges are just beginning. Before you even begin to conquer the monumental task of training and helping the employees adjust to the new system, you must perform a system test.
System tests must be absolutely rigorous. Testing every aspect of the new system in new and inventive ways is imperative. Employee information and sensitive business data is contained within a HRIS, so any potential breach or glitch can spell real trouble for your organization and employees.
Having your testers solve potential problems and glitches before go-live can save some serious costs and headaches down the road.
Create a System Test Schedule
As with other aspects of HRIS implementation and training, one must create a schedule before beginning the system testing. Doing so can give the entire process a clearer focus, and break the arduous tasks down into easier-to-accomplish steps. It may help to test certain features during each step, or complete entire processes that will be standard before moving onto other tasks.
Following this procedure will allow you to see how the processes will really go once the system is live. System tests should be timed and thorough notes should be taken so that corrections can be made.
Gear Testing to Finding Issues
You will find that some aspects of testing will be far from complicated. For example, checking to see whether the system performs the required function can be very simple. Nevertheless, HRIS testing should not only be limited to inputting data and seeing the desired results.
Testers should intentionally make errors to see how the system responds and how easy mistakes are to fix. Testers (that have authorization) should also try to gain access into employee-restricted areas without pass codes to see how secure the system is.
Test Reporting Capabilities
HRIS reporting is a very important part of the system, as it will help to ensure that your company complies with HR data-related regulations. Testers should go through the required reports, and compare the reports with the prior reporting that was compiled manually or calculated using a legacy system to ensure accuracy.
In many cases, issues with reporting functions will stem from simple configuration or rules errors. Even so, it is best to find and correct even simple errors before go-live.
Be Critical About Lagging
It’s crucial for the test team to be very critical in regards to the new HRIS lagging and/or crashing. The employees will get frustrated with a new system very quickly if the system takes forever to load or crashes immediately right during their first session. Usually, mishaps like this will translate to poor adoption rates and inevitably poor ROI.
If testers have any lagging or crashing issues, employers can contact the vendor so that the issues are corrected in a satisfactory manner before the system is introduced to the employees. Abiding by this protocol can improve the efficacy of the next HRIS implementation stage – training.
Selecting the right HRIS will make testing go smoother and bring you to the go-live date faster. Visiting our vendor match page will help you on your way to your perfect HRIS.
Authored by: Dave Rietsema